PRIVACY POLICY

1. Introduction

This Privacy Policy explains how KERF collects, uses, and protects your personal data in accordance with applicable data protection laws in Singapore.

2. Information We Collect

We may collect the following information:

• Name
• Contact number
• Email address
• Address (for pickup and delivery services)
• Booking and service preferences

3. How We Use Your Information

Your information is used to:

• Process and manage bookings
• Provide pickup and delivery services
• Communicate service updates and confirmations
• Improve our services and customer experience

4. Data Sharing

We do not sell or rent your personal data.

We may share your information with:

• Logistics partners for pickup and delivery
• Payment providers for transaction processing

All third parties are required to handle your data securely.

5. Data Retention

We retain personal data only as long as necessary for business and legal purposes.

6. Data Security

We take reasonable measures to protect your personal data from unauthorized access, misuse, or disclosure.

7. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data (subject to legal obligations)

Requests can be made via our contact channels.

8. Cookies & Tracking

Our website may use cookies or tracking tools to improve user experience and analyze traffic.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

10. Contact Us

If you have any questions about this policy or your data, please contact us at: admin@kerf.sg